The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  • All notices from Order Worms to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Order Worms shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:

    1027 S. Pendleton Street
    Suite B127
    Easley, SC 29642
    Delivery shall be deemed to have been made by You to Order Worms five (5) days after the date sent.


  • Copyright
  • All content appearing on this Web site is the property of:

    LDWIZ, Inc.
    1027 S. Pendleton Street
    Suite B127
    Easley, SC 29642
    Copyright © 2009-2012 Order Worms. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2009-2012 Order Worms. All rights reserved.


  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Order Worms and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Order Worms believes that customer conduct violates applicable law or is harmful to the interests of Order Worms and its subsidiaries.


  • Privacy Policy

  • Privacy Notice This privacy notice discloses the privacy practices for Organic Worm Farm, OrganicWormFarm.com. This privacy notice applies solely to information collected by this web site. It will notify you of the following:

    1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
    2. What choices are available to you regarding the use of your data.
    3. The security procedures in place to protect the misuse of your information.
    4. How you can correct any inaccuracies in the information.

    Information Collection, Use, and Sharing

    We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

    We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

    Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

    Your Access to and Control Over Information You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

    * See what data we have about you, if any.
    * Change/correct any data we have about you.
    * Have us delete any data we have about you.
    * Express any concern you have about our use of your data.

    Security

    We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

    Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page when paying via PayPal.

    We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) This information is used for processing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

    While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

    We use "cookies" on this site. A cookie is a piece of data stored on a site visitors hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

    If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 800-778-5568 or via email.



  • Shipping & Delivery
  • Live Delivery Guarantee Our worms are guaranteed to be delivered alive. In the case of the worms not arriving alive, we will on a one time basis reship the worms to you and may place a hold at Post Office at our discretion. Since we want your worms to arrive in good condition, we may delay shipments if the weather conditions are extremely hot or cold. We ship to the continental USA only. We normally ship via USPS 2-3 Day Priority Shipping. Worm orders received and paid for by 3 PM (EST) Saturday will be shipped the following Monday or Tuesday. We will try to get your order shipped the same week if placed after 3pm EST however we cannot guarantee it. Occasionally, when orders are extremely heavy, we may ship on both days as well as Wednesday, allowing us an extra day to harvest. Some, non perishable orders i.e. Purina Worm Chow, may be shipped flat rate during the week if not combined with perishable items. 2010 Holiday Shipping Schedule: We will NOT be shipping Live Worms the weeks of - * 11/20/2011 * 12/18/2011 * 12/25/2011 We will resume live worm shipments 1/02/2012. Orders other than live worms will be shipped during the Holiday weeks. For the Live Guarantee to be valid, the worms have to be accepted on the first delivery attempt. Please make sure that someone is at your address to receive the delivery. If nobody will be available to accept the worms, just let us know during the checkout process by writing, “HOLD AT POST OFFICE FOR CUSTOMER PICKUP” on the outside of your box in the comments section. We will then guarantee the worms for 24 hours at the Post Office, allowing you plenty of time to pick up your worms. Failure to accept the worms on the first delivery, or failure to pick up the worms within 24 hours at the post office will void the Live Arrival Guarantee.


  • Warranties
  • The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Order Worms makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. Order Worms SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Order Worms BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    -- OR Depending on State --

    The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by Order Worms.

    The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. Order Worms is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

    The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not Order Worms.

    The inclusion of material on this server does not imply any endorsement by Order Worms, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

    A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Order Worms tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.


  • Return Policy
  • Returns In an event that you receive your worms in poor condition, please accept the shipment anyway. DO NOT ship them back nor throw away until you have contacted us. Please be sure to contact us immediately of taking receipt of your order Worms Received Please understand that you are responsible for the care and condition of the worms once received. We make every effort to satisfy our customers. Please let us know immediately upon receiving the product if there are any problems with your order. We will consider that the worms have been delivered alive unless we are notified within 3 hours of the time that the carrier scans or enters them in as delivered. Please do not dispose of the worms or the original package until you contact us. Do not refuse the delivery.


  • Store Hours
  • Hours of operation: 8 am to 8 pm (EST) Monday through Saturday. 2 pm to 6 pm (EST) Sunday.